Browse our products, click on items you like, and add them to your cart. When ready, proceed to checkout and follow the simple steps to complete your purchase.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure and convenient checkout.

Absolutely! We use Snipcart for our checkout process, which provides enterprise-level security and PCI DSS compliance. Snipcart uses industry-standard SSL encryption and secure payment processing, ensuring your payment information is never stored on our servers and is handled with the highest security standards.

Standard shipping within the United States takes 3-7 business days. Express shipping (1-3 business days) is available for an additional fee within the United States.

We currently ship to all locations within the United States only. We do not offer shipping to Canada, Mexico, or any international destinations at this time.

Shipping costs vary by location and package size. Standard shipping within the United States starts at $5.99. Exact shipping rates are calculated at checkout based on your destination and package weight.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's website.

We offer a 14-day return policy for gently used items. Products must be returned in the same condition as received and match our original description. Due to the nature of used goods, all sales are carefully described upfront to set proper expectations.

Contact our customer service team to initiate a return. We'll provide you with a return authorization and shipping label. Pack the item securely and send it back using the provided label.

Refunds are processed within 3-5 business days after we receive your returned item. The refund will appear on your original payment method within 5-10 business days.

All our products are gently used goods that have been personally inspected by our family team. We carefully examine each item for quality, cleanliness, and defects. Any noted imperfections are clearly described in the product listing.

As a family-run business in Chico, CA, we personally inspect every item before listing. Our husband-and-wife team examines each product for defects, wear, and overall condition to ensure you receive quality used goods at affordable prices.

Yes, all items are thoroughly cleaned and sanitized before listing. Clothing and fabric items are steam cleaned and washed. Please note we have a cat in our household, so those with allergies should consider this when purchasing fabric items.

You can browse and purchase as a guest, but creating an account allows you to track orders, save favorites, and enjoy faster checkout for future purchases.

You can reach our customer support team at support@cheersmarketplace.com. We typically respond within 24 hours during business days.

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