Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 31, 2025

1. Information We Collect

Personal Information

When you create an account or make a purchase, we may collect:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely by our payment providers)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device and operating system details
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your purchases and account
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

  • Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Enable social media features

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Update: Correct or update your information
  • Delete: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Request your data in a portable format
  • Object: Object to certain processing of your information

To exercise these rights, contact us at privacy@cheersmarketplace.com.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When information is no longer needed, we securely delete or anonymize it.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@cheersmarketplace.com
Address: Cheers Marketplace Privacy Team

We will respond to your inquiry within 30 days.